Dear customer,
We hope you always find our products as per your expectations, and you may never need to check our Return and Replacement Policy. However, in the extreme case that you do need to return or exchange, here is our policy.
- Orders can be returned and exchanged on below mentioned conditions within 7 days of order delivery.
- We the Indiankurtistore.com hold the right to not accept returns without mentioning any reason.
- Exchange and Replacement can only be done for sizes, wrong, and defective products. If the selected size is not available, we will proceed with a Refund to the source account. If you want a different product during Exchange, connect with our customer support team, and we will guide you through the process.
- A product Opening Video is a must for missing or damaged product complaints.
- Replacement/ Return will be accepted only if the product is unused and the tags are intact. Our team might request further information/images to evaluate your Return Request.
- To avoid the hassle of Return and Exchange, please consult our size chart on each product page to choose the correct fit.
- Reverse pick up cost would be bear by the customer and would be deducted from the amount to be refunded.
- Products purchased using COUPON CODE are not eligible for refund/return. Exchange orders (orders which have been exchanged once against original order) are not eligible for exchange, return or refund.
- All Orders wherein FREE Products are included with the order and Clearance Sales orders are not eligible for Refund or Exchange. In case of Discounts are applied during the order, the discount value will also be adjusted in the refund; rest assured.
- In case of a refund, the amount will be initiated to the original account, which will be credited within 10 – 15 working days.